Bangsar Dental Clinic: A model in public service

The clinic and its staff are a source of pride for the dental profession and the civil service

Bangsar Dental Clinic; A source of pride - BENEDICT LOPEZ

Dental surgeons everywhere are responsible and undertake their roles as professionals for the prevention, diagnosis, treatment of diseases and disorders ranging from oral cavities and related structures.

I believe the dental surgeons at the Bangsar Dental Clinic in Kuala Lumpur epitomise these virtues.

In Malaysia, those requiring dental treatment have a choice to either seek private dental treatment, if they can afford it or head to public dental clinics. I am fortunate, as I have a choice of both.

Many public sector services are criticised for their inefficiency and often receive brickbats rather than compliments. One place that is bucking the trend is the Bangsar Dental Clinic.

For many years, I have been going to private dental clinics, but I now opt for the government dental clinic in Bangsar. Why? Because this clinic provides excellent service.

Strategically located at a convenient landmark in Kuala Lumpur, this clinic is easily accessible by light rail (Bangsar) and bus. With the sprouting of high-rise buildings near Bangsar and Brickfields, I hope this clinic will remain at this location for many more years to come.

Recently, the clinic, officially opened in 1972 by then Health Minister Lee Siok Yew, celebrated its 50th anniversary.

Everyone, from the counter staff to the dental surgeons, works with passion and dedication. They always try to serve patients with care and concern and treat them with respect and dignity. The clinic gives priority to senior citizens and people with disabilities.

At the clinic, I am delighted that my treatment is often completed within an hour. The clinic, along with its staff from the counter staff to the dental surgeons, is a source of pride to the dental profession and the civil service.

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Any complaints? The Ministry of Health can make some improvements for the convenience of patients and in the best interests of the clinic staff. I have already conveyed my views on this matter.

How I wish other government agencies can emulate the Bangsar Dental Clinic, as they are a benchmark in efficiency and dedication in the civil service.

Keep up the good work! Patients like me always appreciate your service.

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Benedict Lopez was director of the Malaysian Investment Development Authority in Stockholm and economics counsellor at the Malaysian embassy there in 2010-2014. He covered all five Nordic countries in the course of his work. A pragmatic optimist and now an Aliran member, he believes Malaysia can provide its people with the same benefits found in the Nordic countries - not a far-fetched dream but one he hopes will be realised in his lifetime
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12 Oct 2022 10.10pm

I fully agree with you. I accidentally came upon this clinic by default when I was trying to make an appoinment for my helper during the Chinese New Year six years ago. When I called, they just asked me to go to the clinic without any appointment as they have four dentists.( I didnt know it was a government dental clinic. )So I took the opportunity to also check my oral problem. I am thankful for their recommendation to the oral clinic in GHKL with a truly dedicated team there too and though a whole series of tests including biopsy and skin patch, my oral problem has been overcome even though the private professional told me there was no cure!

Peter Perreau
Peter Perreau
11 Oct 2022 3.23pm

Good article Benedict Lopez, Advertising the good works done by the ordinary people in the service of good health. I like reading this kind of articles acknowledging what others fail to see but complain complain and complain. Well done.